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TOPICS
OBJECTIVES - LEARNER WILL BE ABLE TO:

Business Trends:

  • Cultivating a business in diverse, global environments
  • Major factors affecting Canadian business.
  • Ethical behavior, the environment and social responsibility
  • To describe two universal business trends and explain their importance, while identifying the role of competition.
  • To discuss current business trends and their implications.
  • To relate these trends to job and career opportunities.
  • To describe how environmental and other ethical issues play a major role in all business planning and actions.
  • To discuss business profitability and ethical behavior.
  • To describe the process of decision making by business managers.
  • To list major environmental concerns
How Economic Issues Affect Business:
  • To outline 4 basic economic/political systems and compare their characteristics.
  • To discuss the basic economic principles of supply and demand, competition and how economic issues affect business
Competing in Global Environments:
  • To discuss the importance of globalization and the international market and explain the theory of comparative advantage.
  • To use the terminology of international business to explain the workings of the international market.
  • To describe the strategies for reaching global markets.
  • To discuss hurdles of trading in world markets and identify international trade organization and common markets.
The Role of Government in Business:
  • To explain the historical role of government in the Canadian economy.
  • To discuss current government activities which affect business and the role in which it can stimulate or restrain the economy.

Business Ownership & Small Business:

  • Forms of business organization
  • Identify the 3 basic forms of business ownership and compare the advantages and disadvantages of each.
  • Discuss the formation & expansion of the corporation.
  • Define franchising & compare the advantage & disadvantage.
Small Business & Entrepreneurship:
  • Define small business and discuss its importance to the Canadian economy.
  • List the qualities associated with successful entrepreneurs.
  • Explain how to start a small business and the importance of a business plan.
  • Summarize the major causes of small business failures.

Leadership & Organization:

  • Leadership and management
  • Organizing a customer-driven business
  • Identify the four functions of management and explain the various types of planning processes.
  • Describe the role of each management level in the corporate hierarchy and the skills needed and explain the difference between leadership & management.
  • Compare the characteristics and use of various leadership styles.
  • Explain the decision making process.
  • Describe the various ways organizations are structured and the current trends in organization design and restructuring.
  • Explain the importance of creating organizations that are customer-driven.
  • Motivating Employees & Building Self-Managed Teams
  • Managing the Most Important Asset- People
  • Getting the Job You want
  • Describe the Hawthorne studies and relate their significance to human-based management.
  • Identify the motivation theories of Mazlow, McGregor, Ouichi and Herzberg. And how motivation may affect job performance.
  • Explain the importance of human resource management and describe current issues in managing human resources.
  • Identify the function of human resource management.
  • Discuss the effects of legislation on HRM and the historical reasons for its development.
  • To discuss self-assessment in relation to career planning.
Producing World-Class Products & Services:

 

  • To describe the production process & explain the importance of productivity, reducing input cost, and increasing the volume or value of outputs.
  • To identify production process and discuss modern production techniques

Marketing:

  • Developing & Implementing Customer-Oriented Marketing Plans
  • Building customer relationship
  • Define marketing & summarize the steps involved in the process
  • Discuss the marketing concept and the evolution of customer-focused marketing.
  • Identify the 4 p's of marketing and differentiate and compare the various forms of market segmentation.
  • Developing and Pricing Quality Products & Services
  • Promoting & Distributing Products & Services
  • Explain the terms products, and value package, product line and product mix.
  • Describe how businesses create product differentiation for their goods and services.
  • Discuss packaging and the role of a brand, brand name, trademark, and generics.
  • Identify & describe the stages of the product life cycle and describe the marketing strategies at each stage.
  • List & describe the various elements of the promotion mix.
  • Describe advantages & disadvantages of various advertising media.
  • Explain personal selling & sales promotion and the push & pull strategies to promote goods & services.

FINANCE:

  • Managing Financial Services
  • Explain the role and importance of finance and the responsibilities of financial managers.
  • Outline the steps in financial planning.
  • Distinguish between short and long term financing & between debt and equity.
  • Identify sources of short and long term capital and how securities are brought and sold.

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